Refund policy
We want you to love your WildShot Go™. If you don't, you have 30 days from delivery to request a return.
How to return
1. Email wildshotcoffee@outlook.com with your order number and the reason for the return.
2. We'll reply with the return address and instructions. Please don't send items back without contacting us first.
Conditions
- Items must be unused (or tested only once), clean, and in the original packaging with all accessories.
- Return shipping is paid by the customer, unless the item arrived damaged, defective or wrong.
Damaged, defective or wrong items
If your order arrives damaged or doesn't work, email us within 30 days of delivery with a short video or photos. We'll send a free replacement or a full refund, and you won't pay for return shipping.
Lost packages
If your tracking shows no movement for 30 days, contact us and we'll reship your order or refund you in full.
Refunds
Once we receive and inspect your return, we'll email you and refund your original payment method within 5 business days. Your bank may take a few extra days to show it.